Production takes 2-9 business days - design and printing.
Each photo is reviewed carefully and optimized by our design team. Once your order is fulfilled and shipped out - please be advised to add processing time to your shippingestimated times. Shipping Estimates
Free Shipping: 12-25 business days (excluding weekends and federal holidays)
Express Shipping(USPS/DHL): 2-12 Business Days (excluding weekends and federal holidays)
We ship items separately because we have different print partners and we want to ensure you get your order quickly. As a result, sometimes your orders may arrive at different times, but there is no need for worry! Any remaining items will usually arrive within days of each other.
Yes you will definitely receive a tracking number.
Tracking numbers can take up to 4 days to be added after fulfilling and shipping the parcel. If over 2 weeks have passed and you do not have a tracking number, please email us.
Email confirmation sent automatically after placing the order.
Please make sure you check your junk mail/spam folder to ensure it hasn't ended up in there. Another common reason this happens is that you may have entered the incorrect email at checkout. Please send us an email from your preferred email address for assistance.
All pets are welcome! We design any pet on earth so long as we receive a great photo! So far we have printed dogs, cats, horses, birds, guinea pigs, micro-pigs and even fishes!
Yes ! At this time we allow 3 pets max. We've determined that anything beyond 3 pets will be too excessive and not create the best outcome.
You can get a preview of your final artwork before printing it, we have an option to send the finished artwork if you choose that option in the cart (+$5), in that way we can be sure everything done for your request, if you have any revise we will do it.
All changes must be made to an order within 2 hours after the time which it was placed. Keep in mind that we send your pet uploads to our artists directly after you order has been placed! Any adjustment after 2 hours is not promised.
If you ordered a DAF with your order, it will be delivered to you via email shortly after your order ships! Generally about up to 48 hours after shipment
We highly recommend photos in sunny or bright light (so we can catch details) and having the pet sit or stands up. Please see our PHOTO GUIDEfor more information.
Low quality photos or those taken in bad lighting can lead to inaccurate pet art.
Please be advised that Barkly has no return policy because of the nature of our personalized one-of a kind products. However, if something doesn't look right or is defective, we'll rectify the situation for you immediately.
Order cancelations are allowed up to 1 hour after you submitted your order. anything thereafter will require a 30% cancelation fee, The reason is because once your order is submitted we are starting to work on it right away.On some occasions we will be able to issue a refund/ cancel your order beyond 1 hour at no cost, it just depend, Email us.
Our products have been tested by our team and we always focus on quality rather than quality, If your product arrived broken/harmed, we will issue a refund right away. Unfortunately, Because of the nature of our custom products, we cannot offer refunds for a product that arrived with bad printing - PLEASE READ CAREFULLY OUR PHOTO GUIDE TO ENSURE BEST RESULTS!
If you need to chat with us for any reason, whether to enquire about a product or to request a return/exchange, you can Email us or send us a message on Facebook messenger or email Help@Barklyshop.com
We guarantee Friendly & Fast customer support who are passionate about the hobby and excellent customer service.
We sure do! We work with pet influencers and human influencers. If you have have a lot of followers on social media, we can definitely work together!
We often create free product with your design! You send us the photo, we send you the finished masterpiece! In return, all we ask is that you feature our brand on your pet's social media accounts, using the hashtag #Barklyshop.
Please email us at firstname.lastname@example.org to enquire.